Rental Agreement

CANCELLATION POLICY 

 • Outside of 30 days - Reservations (with a length of stay 25 nights or less) canceled before 30-days of arrival will be refunded all payments minus a reservation fee plus tax. The reservation fee and associated taxes are nonrefundable. The reservation fee and taxes will be charged to your credit card on file for the reservation. 

 • Inside of 30 days- If Guest cancels within 30-days of arrival, all payments will be forfeited and are nonrefundable. No refunds for early departures or no-shows. If you have purchased travel insurance, any or all trip reimbursement will be subject to the policy terms and conditions. The travel insurance agreement is between Guest and the Policy Provider. Trident Rentals is not the policy provider. 

 • Long-Term Rentals - Reservations with a stay of 25 nights or longer constitute a long-term rental. Reservations canceled before 120-days of arrival will be refunded all payments minus a reservation fee plus tax. The reservation fee and associated taxes are nonrefundable. The reservation fee and taxes will be charged to your credit card on file for the reservation. If Guest cancels within 120-days of arrival, all payments will be forfeited and are nonrefundable. No refunds for early departures or no-shows. If you have purchased travel insurance, any or all trip reimbursement will be subject to the policy terms and conditions. 

 • Trip Insurance – We recommend purchasing travel insurance to protect the payments you’ve made under this Agreement in the event you may need to cancel. If Guest has purchased travel insurance, any or all trip reimbursement will be subject to the policy terms and conditions. The travel insurance agreement is between Guest and the Policy Provider. Trident Rentals is not the policy provider. Travel insurance is not a requirement of any reservation. The travel insurance plan provides coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this travel insurance policy with your existing life, health, home, and automobile insurance policies. Trident employees are not qualified to answer any technical questions about the benefits, exclusions, or conditions of the insurance offered and cannot evaluate the adequacy of coverage. 

Age Requirement: You must be 25 years old to reserve one of our villas. 

Pet Policy: Pets are NOT permitted in any of the rental properties with the exception of Pet Friendly designated villas. We allow one dog (50lb limit). Cats are not permitted at anytime. Our staff can recommend local kennels for your pets. 

Amenities: Washer/dryer Bed and bath linens include 2 bath towels, 1 hand towel and 1 wash cloth per person Bath starter amenities per bathroom – 2 rolls of toilet tissue, 1 bath bar, 1 facial bar, 1 shampoo, 1 body lotion and 1 box of facial tissue Start-up supplies of dishwasher and laundry detergent, toilet paper, paper towels, soap, and shampoo. Iron and ironing board Fully equipped kitchen plus kitchen/laundry starter amenities – liquid dishwashing soap, dishwashing detergent, 1 single use laundry detergent, and 1 roll of paper towels 

Suggested Items to Bring: fireworks at Shelter CoveBeach towels, beach chairs and umbrellas Paper supplies Dish towels Trash bags and coffee filters Laundry and dish detergent Extra pillows and towels if you use alot! Internet Wifi is offered to guests of all of our properties. 

Please refer to our digital Guest Information (referenced in your welcome letter) for network login instructions and passwords. Motor Homes Motor homes, campers, motorcycles, and trailers are not permitted in Shelter Cove or Palmetto Dunes. Lost and Found Trident Rentals is not responsible for any items left in a vacation property but will make every attempt to try and recover them. If located, we will ship the items for a minimum fee of $25.00. Beach Access Please follow the instructions in the guest book for beach access in Palmetto Dunes, Shipyard and Sea Pines. Each community has access but guests must comply with parking and shuttle requirements (including pick up and drop off, items allowed on shuttle etc). Beach parking is limited so we encourage all guests to use the shuttles and try to go during non peak times.